Solution Engineer

USA - San Jose · Full-time

About The Position

Chain Reaction designs and builds hardware that fuels disruptive blockchain technologies by accelerating compute performance. Our world class teams are transforming the future of data, creating the infrastructure that will power the next generation of secure, scalable, green computing. The main bottleneck in scaling cutting edge solutions in privacy tech, data-analysis and real-time computing is acceleration – existing hardware cannot keep up with data processing needs. Chain Reaction’s products reshape how data is processed and used on a global scale, and we’re looking for the brightest people to join us. 

As a Solutions Engineer, you will play a vital role in driving the success of our products and technologies.


Roles and responsibilities


  • Present products and technological roadmap to customers, showcasing innovative solutions and understanding their specific needs.
  • Identify and develop opportunities within customer businesses for Chain Reaction’s offerings, aligning their requirements with our products to deliver tailored solutions.
  • Research and explore opportunities for new product offerings, joint ventures, and co-development projects to enhance our product portfolio continuously.
  • Support the sales team by addressing technical queries, providing customer input, and effectively communicating requirements to the R&D team.
  • Build and maintain strong relationships with customers before and after the sale to ensure satisfaction and foster long-term partnerships.

Requirements


  • Bachelor's degree (BSc.) in Electrical/Computer/System Engineering or a related field.
  • Willingness and ability to travel to customers across the US, approximately once a month, to better understand their needs and provide on-site support.
  • Proven experience in Semiconductors or System Engineering, demonstrating familiarity with both hardware and software systems, enabling effective resolution of complex technical challenges.
  • Excellent communication skills and the ability to present ideas in a clean, user-friendly way, conveying technical concepts effectively.
  • Exceptional interpersonal skills, allowing you to build strong relationships with customers and work effectively within cross-functional teams.


Advantages


  • Knowledge of Bitcoin Mining technology and market trends, allowing you to address specific customer needs within this domain.
  • Prior experience in customer-facing roles, demonstrating your ability to understand and cater to customer requirements effectively.

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